Ref: EH-2373

Location: Basildon

Salary: £32k

Key Responsibilities

• Arranging FCL Sea shipments both Import & Export 
• Liaising with suppliers, carriers and overseas offices
• Operate within company general procedures and requirements
• Liaising with overseas offices to arrange shipments 
• Generating invoices per the terms of shipment & costing of files correctly to maximise profitability 
• Generating quotes for any enquiries for customer or overseas offices both Import & Export
• Follow ups on any quotes 
• General day to day customer service and administration 

Knowledge

• Documents required for international (maritime) transport both Import & Export
• Transport regulations
• Good Geographic understanding 
• Local (port) regulations 
• HM Customs regulations 
• CNS, CDS & Destin8, Excel & Word 

Ref: EH-2375

Location: Basildon 

Salary: £25k

Key role attributes required would be:

• Enthusiastic and engaging personality

• Good problem solving skills

• Able to offer support to existing export service team

• A high level of accuracy and attention to detail 

• Customer friendly approach

Ideally candidate will have:

• Excellent level of computer literacy.

• Good understanding of excel would be an advantage

• Familiar with Microsoft Office & Teams

• Experience in container loading / planning would be a benefit

• Self-motivated with willingness to take responsibility & good organisational skills

• Good communication skills both written and verbal

Key Tasks / Responsibilities:

Essential / Everyday

• Process warehouse cargo receipts and enter shipment information into our internal database

• Liaise with the warehouse to clarify any cargo queries, or follow up with expected cargo / late arrival

• Communicate with customers to request relevant shipping documents prior to goods being loaded.

• Ensure all file data is accurate and up to date before handing over for invoicing

Ad Hoc

• Arrange collections via transport department or pallet network

• Assist with rating / invoicing

• Liaise with shipping lines regarding container bookings

• Potential for progression: the right candidate could eventually be given further responsibilities to run their own service or look after key client accounts.

Ref: KG-2379

Location: Tilbury

Salary: £Negotiable 

Role requirements of the successful candidate

• Proven successful track record of at least two years working for a small to medium sized freight forwarder.
• Experience of CNS and Destin8. Our forwarding software is Multi-freight.
• Strong attention to detail.
• Good communication skills and friendly personality.
• Competent using Microsoft Word, Outlook and Excel.
• Strong and dynamic team player.
• Excellent English and Maths skills.

Job responsibilities and tasks:

• Communicating with our various customers, suppliers, and sub-contractors such as shipping lines, hauliers and depots.
• Raising internal files
• Raising Invoices
• Passing supplier invoices and querying where necessary
• Checking vessel arrivals
• Arranging collections and deliveries, making sure to meet customer deadlines.
• Following up after delivery to ensure the customer was happy and find out anything else that we could look after for them.

Ref: KG-2383

Location: Brentwood

Salary: £25-28k

Main Objectives of the position:

Working alongside the Finance Manager you will be required to assist in keeping control over the day to day running of the purchase ledger, which includes processing a high volume of invoices, managing the unbooked purchase invoices and liaising with Managers and Operators to keep the unbooked invoices to a minimum. You will also be responsible in preparing and importing the GBP payment run on a twice monthly basis. You may also be required to assist with the general administrational/finance duties as and when necessary.

Main responsibilities:

• Control all received transport invoices onto operational system within 2 days of receipt
• Book purchase invoices where possible by checking the necessary programs for both full loads and groupage files
• Log and control all unbooked invoices and follow up regularly with operators in order that invoices can be booked
• Request any relevant back up documentation and delivery notes from suppliers
• Liaise with operational staff on a daily basis with any purchase invoices that you are unable to book.
• Prepare a weekly report of all unbooked invoices to send to Department Managers
• Checking and reconciling of statements received from suppliers and requesting copies where applicable
• Preparation of the GBP payment run on a twice monthly basis
• Allocation of GBP payments made in the finance system
• Posting of overhead running cost invoices to finance system

Ref: EH-2386

Location: Woodford Green

Salary: £30k

Duties:

• React to quotations received in a timely manner

• All quotes to be issued via in house system

• When a booking is received based on a quote given, liaise with booking department

• Dealing with both LCL and FCL door-door import/export enquiries 

• On spot quotes

• Refer to companies tariffs for freight and UK haulage, obtaining a spot rate where necessary for larger volumes.

• Answer phone calls from clients and vendors daily, and promptly and reply to any messages received in the mail box

• Follow up quotes given seeking clients feedback on how competitive our rates were.

• Keep a log of client’s feedback 

• Researching for new leads

• Excellent customer service skills

• Must be dynamic, and able to work on own initiative

• Excellent verbal communication and active listening skills      

• Duties can be modified at any time by department manager and/or management.

• Client will discuss the role in full at interview stage

Ref: EH-2391

Location: Witham

Salary: £24-28k+

Our client is now seeking either an experienced customs clerk or a candidate that has worked within the freight forwarding industry that also has knowledge of custom formalities.

Duties will include; 

•          Liaising with operations team;

•          Communicate with customers regarding their customs clearance both on the phone and over email;

•          Monitor both internal and external emails and respond to customers/colleagues when required;

•          Check commercial documentation for accuracy and resolve issues when detected;

•          Use customs systems to complete entries; and 

•          Charge duty/VAT deferment fees to importer prior to cargo being released.

Also the candidate must be willing to learn experience air and sea freight

Ref: SL-2394

Location: Dagenham

Salary: £Negotiable 

Our client, a freight forwarder is looking for a Road Freight Operator to join their office in Dagenham.

Requirements:

• Min two years’ experience in import/export road freight
• Competent in import/export customs procedures
• Knowledge of Bluejay software advantageous
• Computer literate – MS Office and MS Outlook

General duties:

• Import/export of EU road cargo (groupage/full loads/express vehicles)
• Creating files in our freight software
• Processing collection/delivery orders
• Arranging international and domestic transport
• Preparing clearance documentation
• Invoicing files
• Dealing with client/agent queries

Ref: SL-2396

Location: Basildon

Salary: Negotiable

Our client, an International Logistics Company is currently looking for a 'Import Customs Operator' to join their busy and expanding team.

Details of the role are as follows:

• Understand your workload, if looking busy, Supervisor to be advised of at the beginning of your day.

• Check in Client information for any operational notes related to import clearance requirements prior to starting clearance.

• Process entry providing sell rate populated to shipment.  If not, please pass back to operator to obtain.

• If entry instructions are not clear, do not submit the entry to HMC&E and pass back to the operations user.  Submit entry once the operator has given the clear instructions that you requested. It is not your responsibility to chase the customer/sales rep for clearance instructions. (Please ensure when requesting such information its detailed in a clear simplified dialogue)

• Import paperwork verified against shipper / package details.

• FCL Entries to be submitted/prepped to HMC&E 4 days prior to arrival, LCL Entries to be submitted to HMC&E 3 days prior to arrival.

• Late submission of entries (i.e. not manifested, waiting tariff code etc.)  which results in the entry not being submitted 24 business hours from vessel arrival, advise Jamie.

• Once entered and invoiced, use the analysis code “inv-“followed by the user’s code, this will send all relevant docs to the ops user. Once sent, please update the quick note to “Send” and the CCC analysis code.

• System generated e mails to be monitored on daily basis and actioned accordingly same day within your working hours.

• Road Freight clearance only shipments to be worked same day up to 15:30 Dashboard to updated with follow up dates accordingly.

• Import entry claims to be submitted within 24 business hours of being notified.

• Customers, Sales, operations questions to be answered should this be required in timely manner.

Ref: SL-2397

Location: Basildon

Salary: £Negotiable

Our client a leading freight forwarder is now seeking a Trainee Import Clerk to be trained in all aspects of Import Operations.

• The ideal candidate will have at least 3-6 months experience working within the industry either in imports ideally or exports or road freight.
• The successful candidate will need to have the following:-
• Good educational background
• Have good customer service skills
• Good computer skills
• Team player
• Proactive

Ref: SL-2398

Location: Basildon

Salary: Negotiable

• Handling daily import operations ( FCL/LCL )
• Prepare and submitting customs entries Via Chief (Knowledge of what required at least)
• Experience with CNS and Destin8
• FCL knowledge (Our Inhouse software provider)
• Liaising with clients regarding documents, delivery and charges
• Contacting new clients directly about the business & Existing
• Exploring new opportunities for lanes and activities with clients.
• Addressing customer issues effectively and escalate as necessary, ensuring a resolution or follow up.
• Managing key accounts
• Arranging releases, BOL lodgement and payment of charges
• Invoicing jobs

Ref: SL-2403

Location: Dagenham

Salary: £24-27k

Requirements:

· Computer literature – Microsoft Office and Outlook

· Good telephone manner / Confident speaker

· Some freight/logistics experience desirable

· Immediate start advantageous

General duties:

· Diary planning / arranging visits for BDM’s

· Obtaining feedback on quotations

· Answering customer enquiries via telephone and email

· Sourcing and actioning potential sales leads

Ref: SL-2406

Location: London Gateway

Salary: £30,000 DOE

Our client a leading company within the Shipping & logisitics Industry are currently looking for a 'Liner Agency Administrator' to join their busy team.

You will be part of a busy team dealing with the operational and administrative requirements of the companies principal. Predominantly organising bookings, preparation and issuing Bills of Lading, raising sales invoices and passing purchase invoices along with other general duties as required.

You will be working in a team of four people from our London Gateway office and will be responsible for organising bookings and associated documentation in line with the Companies procedures and standards with our principal MACS.

Working within a small team you will be required to be able to understand your colleagues duties to enable you to confidentially cover these roles when they are away from the business. 

You will develop strong working relationships with your colleagues. 

Dealing with the Companies UK and overseas customers and suppliers, working within  the wider team including Finance and IT.

Job Description:-  

•              Carry out booking procedures accurately, with a ‘right first time’ attitude, to ensure customers receive a high-quality service.

•              Preparation & issuing Bills of lading for containers & Roro / Break-bulk cargo.

•              Responsible for raising invoices including the setting up and maintaining business records and a customer base in order that they are accessible to all members of staff.

•              Calculating cost and inputting data accurately into cargowise.

•              Processing of sales & Suppliers invoices.

•              Liaising with accounts dept.

•              Monitoring and responding to emails.

•              Arranging UK container haulage.

•              Previous experience in a similar role.

•              Accurate data entry skills

•              IT literacy with a good working knowledge of a variety of software applications, including Microsoft Office.

•              Adaptable to new working practices and embracing of Company Operating Systems and procedures.

•              Confident communicator with good organisational skills

•              Experience of Cargowise One (CW1) preferred